TERMS & CONDITIONS
A legal disclaimer
Welcome to Top Recovery Expert. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by the following Terms. Please read them carefully.
Service Engagement
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Free Consultation
Top Recovery Expert provides an initial consultation and preliminary blockchain investigation at no cost to the client. This stage is intended to determine whether recovery of stolen cryptocurrency assets is possible. -
Case Acceptance
If, after the free consultation and preliminary investigation, Top Recovery Expert determines that recovery is possible, the client will be notified in writing. At this stage, the client may be required to provide additional documentation or evidence to support the recovery process. -
No Recovery, No Fee Policy
Top Recovery Expert operates on a results-driven model. Clients are not required to pay any upfront fees for consultations or preliminary investigations. Fees are only applied if recovery is confirmed to be achievable and the client chooses to proceed with full engagement. -
Client Responsibilities
Clients must provide accurate and complete information during the intake process. Any omission or misrepresentation may delay or prevent successful recovery. Clients are also responsible for maintaining communication with their assigned investigator throughout the process. -
Recovery Timeline
Top Recovery Expert aims to deliver results within 30 days of case acceptance. While timelines may vary depending on the complexity of the case, clients will receive regular updates on progress. -
Legal Cooperation
Top Recovery Expert works in collaboration with law enforcement agencies, exchanges, and legal partners worldwide. By engaging our services, clients consent to Top Recovery Expert sharing relevant case information with these parties where necessary for asset recovery. -
Termination of Services
Top Recovery Expert reserves the right to decline or terminate services if, during the course of investigation, it becomes clear that recovery is not possible, or if the client fails to comply with the requirements outlined in these terms.
No Guarantee of Outcome
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While we have a high success rate, Top Recovery Expert does not and cannot guarantee the recovery of lost assets. Success depends on the complexity of the case, availability of forensic data, cooperation of third parties, and law enforcement limitations.
Client Responsibilities
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By submitting a case, you agree to:
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Provide complete and truthful information about the incident
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Cooperate with our investigation process
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Refrain from falsifying or omitting critical case information
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Understand that inaccurate or misleading information may void your engagement or refund eligibility
Confidentiality
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All information provided during the course of an investigation is treated as strictly confidential. We do not share or sell personal data and adhere to global standards of data security and client privacy.
Fraudulent Use and Misrepresentation
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Top Recovery Expert reserves the right to refuse service or terminate ongoing investigations if:
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The submitted case is found to be fraudulent
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The client attempts to impersonate another party
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The client is non-cooperative or abusive toward staff
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The client engages in activities that may compromise the legality or ethics of the investigation
Communication Policy
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All communication will be conducted via secure channels:
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Website live chat
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Verified Top Recovery Expert email addresses
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Optional encrypted communication tools for sensitive updates
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You are responsible for confirming the authenticity of payment instructions.
Use of Website
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You agree not to misuse the website for unlawful, defamatory, or harmful purposes. Top Recovery Expert reserves the right to limit or revoke access to users violating these Terms.
Modifications
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Top Recovery Expert may modify these Terms at any time. Continued use of our website or services after changes implies acceptance of the new Terms.
Governing Law
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These Terms shall be governed by the laws of The United States of America, without regard to conflict of law principles.
Contact Information
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If you have any questions regarding these Terms, please contact us at:
📧 support@toprecoveryexpert.com
🌐 www.toprecoveryexpert.com